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In a big city like London you’re spoilt for choice when it comes to chauffeur services, but with so many companies jostling for your attention, how do you choose the right one?

When travelling to or from business meetings, or arranging client transportation, the chauffeur service you use can make or break the trip, so knowing how to choose the right one is a must.

We’ve come up with a list of four things to take into consideration when shopping around for the right chauffeur-driven service for your next important journey.

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What kind of service do you require?

The first thing to consider is the kind of service that you require. Do you need a standard chauffeur service or something more specialist? Things to consider here are the size and type of vehicle you require and how complex the journey is. Could your journey be made more efficient or comfortable with the help of a specialist service like project management or a high security vehicle? Once you know exactly what your requirements are you can start to narrow down your search.
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Commitment to customer service

At the core of any high-quality service is a commitment to excellent customer service. When choosing a chauffeur, look for extra features or benefits that will make your life easier or give you peace of mind that every eventuality is covered to ensure that your travel is stress-free. At Driven Worldwide our ChauffeurCall technology makes communication with us quick, simple and reliable, to put your mind at rest that you’ll always be able to speak to us when you need to. Often, you will find that from first contact you can get some idea about the level of customer service provided by a business, so if you’re not impressed straight away, it may be best to give the company a miss.
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Look for Trust Indicators

If you’ve never used a company before it’s always worth doing a little research first before contacting them to make sure that they’re a reputable business. Look out for trust indicators on their website, especially in the ‘about’ section. This could include information about their experience, qualifications and training that their employees have, any awards won by the business, and testimonials and positive reviews from customers.
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The whole point of a chauffeur service is to make your travel convenient and stress-free. If you find yourself trying to choose between several services that all look very similar, look out for perks of a service that will make your life easier. This could include a mobile phone app for managing bookings, real-time GPRS tracking and software integration for larger clients.
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What is your budget?

Set a budget and then compare prices from different businesses to find the best deal for your budget. A reputable chauffeur company will be able to give you a price upfront for the journey.

Specialist services

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We deliver over 10,000 roadshows every year providing a seamless business class service to the biggest names in the banking industry

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Conference & events

At-event co-ordination of cars, mini-buses and limousines for the world's largest conferences and events

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High Security

Armoured vehicles and close protection officers provide peace of mind in higher risk locations or for VIPs who need extra security