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    -Brief Business Travel Insights

    18 Mar 2024
    Article

    Taxis or Chauffeurs: the right choice for the job

    Taxis or chauffeurs: the right choice for the job Knowing the key differences between booking a taxi and hiring a chauffeur can help you to make the right choice for your next trip.

    By choosing the most suitable mode of transport for your journey, you can keep travel arrangements cost-effective and running smoothly. This blog explains the key differences between a taxi and a chauffeur, to help you decide which mode of transport is best suited to your journey.

    When to choose a taxi

    For short distance travel between 1-3 miles, calling a taxi company to arrange a journey at the drop of a hat might be the most affordable and convenient solution for you.

    Advantages:

    • Convenience of being able to arrange transport last minute.
    • Affordable for short distance travel (1-3 miles).

    Disadvantages:

    • Paying by the meter is not cost-effective.
    • If you’re only popping around the corner to the pub or the shops, then cheap and cheerful may be all that you require. If you’re travelling further afield though beware that the cost can really add up on when you’re paying by the meter.

    When to choose a chauffeur

    If you’re pre-arranging transport for a journey of 3 miles or more, for a special occasion or event, or for a whole day of travelling, you’ll want to ensure that your ride is comfortable.

    Advantages:

    • High level of service.
    • Comfortable and relaxing travel.
    • Stylish arrival.
    • Receive an upfront price for the journey.
    • Travel in a vehicle of your choice.

    Disadvantages:

    • Travel usually needs to be arranged in advance.
    • Usually more expensive than a taxi.

    To book executive or chauffeur travel that you can trust, get in touch with our team here at Driven Worldwide by calling us on 020 3848 5100 or using our online contact form to request assistance.

    -Brief Business Travel Insights

    21 Feb 2024
    Article

    Why book chauffeurs for your corporate event

    Transport can be one of the largest logistic headaches when planning a corporate event. It’s also the key to the event’s success. Every corporate event is a showcase of what your company represents. This is how your staff, delegates and clients are going to perceive your business.

    Start Planning Your Transport Needs Early

    When planning a big event, many businesses leave the organising of their transport to the last minute. But it should be one of the first things you co-ordinate. The experience for every person coming to your event needs to be seamless. From airport arrival to luggage management and security passes, you should leave nothing to chance.

    Getting the Right Vehicle

    Each person coming to your event will have different needs. People with be arriving in groups or coming as individuals. Some will need more space if they have extra luggage or equipment for the event. You need to ensure the company you employ has the right executive cars and mini buses in their fleet.

    Dedicated Planning

    Imagine how relaxed you would be if you had a dedicated project management team organising the transport for your entire event. Carefully laid plans can suddenly fall apart thanks to late flights, adverse weather conditions or traffic jams. These are things you can’t control and probably won’t have the time to deal with. A project management team, with 24/7 with real time monitoring of all your VIPs and delegates, will stay on top of the details and promptly sort out any problems that may occur.

    The right partner will keep you in control, informed and save you time and money.

    Book a Chauffeur for Your Conference or Event with Driven Worldwide

    If you want to take the headache out of transportation, contact Driven Worldwide. We’re experts in transport for corporate events.

    -Brief Business Travel Insights

    07 Feb 2024
    Article

    What are the lessons of the ‘last mile’?

    When it comes to logistics, the last mile is critical. In a world where consumers expect to have so many of their shopping needs met through ecommerce, getting the goods to them directly has taken on a whole new significance.

    The last mile is that final step, when those goods arrive on your doorstep. It is the absolute distillation of the customer experience.

    However, it can be a huge challenge to supply chains, especially in an online retail sector where the competition is very fierce.

    Reputations are built, and sometimes buried, by the last mile.

    The kind of importance the last mile has also applies to executive business travel. It is about where the customer feels the edge of their experience most keenly, whether this is good or bad.

    For all the air miles travelled and distances covered, the moment a business traveller steps into a car for the crucial parts of a journey by road, which bookend their experience, is the moment which will make the biggest difference to their journey.

    Managing Global Travel Demands

    Today’s global executive may find they are rarely spending a week in one place. The demands of international commerce are such that they can be spending many months of the year in the air, on the road.

    What many business travellers recognise is the value of having help organising the various aspects of their travel.

    Personal levels of service and attention to detail have become the norm, and therefore, meeting these expectations is vital when organising executive travel.

    Having a PA on hand may not be enough, however, because the complexities of international travel, combined with shifting business schedules, are often a task in themselves.

    Who takes care of the details, especially when it comes to getting executive business travellers to and from transport hubs, hotels, meetings and other important destinations that are part of their itineraries?

    Excellence on the Road

    Driven Worldwide is the equivalent of a totally focused business concierge service on wheels.

    We combine painstaking levels of personal attention to detail with bespoke advanced technology to ensure executive travellers have a safe, reliable chauffeur service that ensures they will always get to where they need to be without any hassle.

    With the pick of top chauffeurs who have excellent local knowledge, and a fleet of superior vehicles, we ensure that the journey on the road more than matches any other part of the journey, and in fact, raises the entire executive travel experience.

    The last mile matters for busy executive travellers. We make it work for them. Call us on +44 (0)20 3848 5100, or use our online contact form to help with you executive travel needs.

    -Brief Business Travel Insights

    11 Jan 2024
    Article

    What is the future of the office?

    We regularly hear the phrase ‘back to normal’, when referring to a post-Covid life, but what does ‘normal’ or ‘new normal’ look like with regards to working from home and the office?

    The COVID pandemic has forced a substantial number of companies, across many sectors to help set up remote working facilities for their staff.

    Many of these businesses may have previously resisted the temptation to offer this opportunity to staff, whilst many businesses operate in sectors where remote working has an impact on how their company can operate. It is safe to say that the transition to working from home, has had to be very quick.

    So what is the future of the office?

    The short-term working solution has been dealt? What next?  Will everyone simply return to the office as usual, on a Monday to Friday, when safe to do so? Will the morning and after work commutes be as stressful and busy as before?

    It seems that the working from home debate has forced most businesses to review their internal processes and plans for how they will manage this matter, long term.

    Companies such as Goldman Sachs have already made it clear that working home, does not work for their company ‘culture’, whilst JP Morgan and HSBC have a slightly different view on this and will offer staff the opportunities to work from home full time and also the option of a ‘Hybrid’ working pattern – flexible working between home and the office.

    From a member of staff’s perspective, the working from home experience has been equally split.

    Those with ample working space at home will have found the transition much easier than those working from bedrooms, living rooms and kitchen tables. Add in the stresses of childcare and home schooling and there is definitely a section of the working population who will feel they will benefit and enjoy going back to the office again. There have also been numerous reports of staff having to work longer hours because they are at home and near to their laptops and PC’s. The return to the office offers the feeling of a more structured working week.

    There will also be a large section who have enjoyed the opportunity to strike up a better work/life balance and to remove the stresses and strains of their daily commute. Both have a major impact on your mental and physical well-being. More time may have been spent with families and friends, which they may not have had previously.

    Its difficult to make an argument for one particular solution, which will suit every company and their staff.

    It will be crucial for companies to engage with their staff and form a plan that suits their own business. As long as the company performance, service delivery and internal staff targets are being met, does it really matter if some staff are in the office or at home?

    However, many internal ideas and issues have been raised and dealt with in the office, when making a cup of tea or bumping into a colleague during the day. That is clearly much harder to do when working from home.

    The ‘new normal’ may be embracing flexibility and working together in finding new, productive ways of working, which can improve both work and personal lives.

    If all businesses, regardless of their working from home plans, continue to support their staff as they have, it will be a massive step in bouncing back from some of the toughest months, many businesses have ever encountered.

    -Brief Business Travel Insights

    10 Dec 2023
    Article

    Can chauffeur cars ease the stress of air travel?

    If work-related stress is seen as a 21st century disease, then intense business travel schedules are likely to make it more acute. This is especially true of business air travel.

    However, while chauffeur class transfers cannot affect what goes on in the air, they can very much help to soften its impact on the ground and significantly improve the passenger’s overall experience.

    Why Business Travel is Stressful

    There is the whole business of organising and administering business travel. This includes booking tickets and hotel accommodation, working out schedules, often with some fire-fighting thrown in when things do not go according to plan.

    The whole process of travel can be stressful, and the stress is cumulative: from being separated from family for prolonged periods, to the busy clamour of airports; and the experience of the flight itself.

    Furthermore, flight travel is often subject to delays and other disruptive issues, such as loss of luggage.

    One of the most frequently sited sources of stress for frequent flyers is the loss of time due to delays, as well as time spent in the air.

    Many senior business executives travel so much that their stress levels have no time to re-set themselves. Research suggests that frequent air travellers experience different levels of stress to occasional travellers.

    There is also the issue of travelling alone, and how this also contributes to the stress of business travel.

    Behavioural and Health Risks

    Analysis of data from research by the Global Business Air Travel Association and American Express reveals that there are common threats to health that are largely ignored when it comes to corporate travel advice.

    These include stress, sleep interruption and unhealthy eating and drinking.

    Frequent business air travel can have a lifestyle impact, and, over time, these issues can increase the risk of chronic diseases.

    Another potential psychological impact from air travel comes with air rage. Flying makes people angry. It comes from a combination of experiencing a loss of control and of difficulty in empathising with others.

    All these factors can then have a negative impact on business performance.

    If business executives are travelling by air, what can they do to help them feel more at ease, and more business-ready when they reach their destination point?

    The Benefit of Chauffeur Class Transfers The first and last mile or so of a journey can be critical in affecting the overall outcome for the passenger.

    This is something that informs the delivery of chauffeur class transfers.

    It is about much more than getting business executives from A to B. It is about the whole journey experience and ensuring that passengers using executive car services can expect some aspects of their journey to be comfortable, reliable and seamless.

    Will this alleviate the effects of stressful air travel?

    They are not a complete cure, obviously, but executive chauffeur class transfers can make a big difference at crucial points in a journey.

    They can reassure the traveller when their journey commences that they are on schedule and that the details are taken care of.

    And at the end of a journey, they can provide a much-needed source of comfort and efficiency, in preparation for the day’s business ahead.

    For more information about Driven Worldwide’s chauffeur class transfer services, please complete our online contact form and we will be in touch as soon as possible.

    -Brief Business Travel Insights

    11 Nov 2023
    Article

    Is business travel still important?

    With an increasingly joined-up world of digital communications, is business travel still important?

    While there are convenient, advanced video-conferencing and communications applications such as Skype for Business and Zoom, they are still a form of remote working.

    Business is about people and, people do business with other people they like, trust and value.

    To build these relationships, there is no substitute for real human interaction, which is why business travel, as an enabler of this, is still important.

    Deals and Decisions in Person

    People want to put a name to a face where a business deal is involved. Similarly, important decision-making often requires the reassurance of having someone actually in the room.

    Research published in the Journal of Experimental Social Psychology indicates that asking for help, or looking for co-operation, gets a far more positive response in person than online, via email.

    Many leading companies will not sign a contract without company leaders meeting face to face.

    You can derive a lot of unspoken information from someone’s body language, for example, making face to face a superior medium of communication.

    Human interaction helps build valuable foundations for future business relationships, and bolsters existing relationships.

    Communication skills can help people negotiate difficult terms, and see where they have common ground with others.

    Leadership and Opportunity

    One of the most vital qualities a successful leader in business must have is the ability to inspire others, including colleagues and clients.

    An effective means of doing this is by having good visibility and not simply relying on remote communication.

    Consequently, leaders who regularly make the effort to be with other people in person, are likely to develop a more impactful style of leadership.

    Another benefit of meeting people face to face is opportunity.

    Being away from the desk offers a greater degree of freedom in terms of interacting with others, and the opportunity to strike up new, potentially valuable business relationships.

    You cannot network as effectively remotely or digitally as you can in person.

    Again, this is about the personal aspect of relationship-building, and of reading how others respond close up.

    How Business Travel Enables Better Communication

    Business travel drives face to face business communication, often literally.

    Executive car services, whether business class or chauffeur class, help individuals connect meaningfully, providing the critical infrastructure links that are not covered by air or rail.

    These services are also vital because they operate fully in context – they are specially tailored to meet the demands of busy and complex itineraries.

    Moreover, just as the mechanics of business travel are important in facilitating face to face business meetings, so the travel experience itself supports this kind of interaction.

    By ensuring the traveller reaches their destination in as stress-free, comfortable and business-friendly a means as possible, this helps with their focus and performance when it comes to meeting others.

    Maximising Business Travel to Minimise Hassle

    Specialising in executive car services, Driven Worldwide provides essential, expert business support in getting people to where they need to be, taking care of itineraries, connections and the comfort of its clients.

    For more information, please complete our online contact form and we will be in touch as soon as possible.

    -Brief Business Travel Insights

    31 Oct 2023
    Article

    Service in style: Benefits of hiring a chauffeur

    Contrary to popular belief, chauffeur services aren’t solely for celebrities.

    They cater to a wide and varied clientele, meaning more people than you realise benefiting from using them.

    This article explains exactly what a chauffeur is, what they do, who typically uses their services and the advantages of doing so.

    What is the definition of a chauffeur?

    So, what is a chauffeur?

    A chauffeur is a person with professional training to drive a private or commercial luxury car for paying customers.

    And what is chauffeuring? Chauffeuring is simply the act of a person (usually a chauffeur) driving a vehicle for someone else as a paid job. Chauffeurs specialise in luxury transportation, and the demands of their role go far beyond that of your average taxi driver.

    They provide transportation with finesse, and are often used by distinguished clientele, including VIPs.

    Chauffeurs are usually experienced drivers. They are impeccably presented in formal attire and are trained to be punctual, polite, courteous, and discrete. Their comprehensive preparation includes advanced driving skills, car etiquette, customer safety, security awareness, and knowledge of the local area.

    The scope of a chauffeur’s duties extends beyond driving.

    They perform various additional functions, including meet and greet, luggage assistance, and security services. They may also provide specialist services, including chauffeuring for business meetings, corporate events, diplomatic services, as-directed hire, and financial roadshows.

    When you hire a chauffeur, you can expect a luxury vehicle where comfort and safety are a priority.

    Who needs a chauffeur?

    Chauffeur services can be used by anyone who needs stylish and professional transportation from point A to B.

    While VIPs use these services, most chauffeur clients are ordinary people who value comfort, punctuality, professionalism, and security when travelling.

    Let’s look at the diverse range of people to whom chauffeur services like Driven Worldwide often cater.

    Special occasion guests – Need to travel to a special occasion in style? Whether you’re getting hitched or attending a funeral, christening, or any other event or party, hiring a chauffeur takes the stress out of travel arrangements and ensures you arrive in style and feeling relaxed.

    Tourists – Arranging transport and transfers when abroad can be daunting, especially if you’re travelling alone or don’t speak the local language. Using a chauffeur service makes travelling in another country simple and stress-free, so you can sit back and enjoy the adventure.

    Business professionals – This one’s a biggy. Business travellers are probably the most significant clientele for chauffeur services. There are numerous reasons why people may need to travel for business, including business meetings, conferences and events, and financial roadshows. Using chauffeur services helps business travellers arrive punctually, convey a professional image, and travel comfortably, perhaps even making business calls or catching up on emails during the journey.

    VIPs – High-profile figures like diplomats, politicians, government officials, royalty, and celebrities all value the punctuality, professionalism, and heightened security of chauffeur services.

    Individuals with mobility problems – Individuals with mobility limitations, including some older adults, appreciate the extra assistance chauffeurs provide. From carrying luggage to aiding with vehicle entry and exit, the presence of a chauffeur can provide an element of reassurance. They may use a chauffeur in their daily lives to help them get to medical appointments punctually or run everyday errands.

    Top 10 reasons to hire a chauffeur

    Whether you’re travelling for business or pleasure, hiring a chauffeur service could help ensure your journey runs smoothly.

    Here are our top 10 reasons to consider using a chauffeur service for your next trip.

    Punctual – When punctuality is a priority, you can rest assured that a chauffeur will get you to your destination promptly. Chauffeurs have extensive knowledge of the areas they work in, including traffic patterns and the fastest routes, enabling them to navigate swiftly and avoid delays. Never again will you need to worry about being late due to unreliable transportation.

    Secure – Chauffeur services prioritise your safety. Chauffeurs are trained to handle all kinds of driving situations, and many are trained in advanced driving techniques, including defensive driving, to ensure the safety of their passengers. Additionally, vehicles are regularly serviced and maintained to the highest standards. You could consider hiring a high-security chauffeur if security is a key concern. High-security chauffeurs are highly trained to provide safe and secure transportation, even in high-risk locations or circumstances.

    Stylish – No matter the event, arriving in style is a breeze when you travel with a chauffeur service. With their immaculately presented modern vehicles and professional and courteous drivers, you’ll always look the part when you hire a chauffeur to transport you.

    Consistent – When you hire a taxi, you can never be too sure what kind of service or driver you will receive. However, all chauffeurs are highly trained and professional drivers, so you can rest assured that you will receive a reliable and consistent standard of service, whether you require a short transfer or are going on a long trip.

    Comfortable – Chauffeurs drive new, state-of-the-art vehicles that prioritise passenger comfort. The vehicles are spacious, quiet, and clean, allowing you to sit back, relax, and enjoy the ride.

    Reliable – Chauffeurs are dependable; their professionalism, experience, and knowledge of the local area mean they know the best routes to avoid traffic to arrive at their destination punctually. This reliability takes the stress out of travel.

    Assistance – Chauffeur services go above and beyond driving. They help with luggage, provide local recommendations, offer accessibility assistance, and can adapt your journey as your plan unfolds. This extra assistance helps to make travel easy, convenient, and stress-free.

    Time-saving – When you travel with a chauffeur service, you can use your travel time more productively. Rather than focusing on driving, or journey details, you can catch up on emails, make important calls, or enjoy some downtime.

    Flexible – Chauffeur services are incredibly flexible. Need to make last-minute changes to your journey, make multiple stops, or have a complex itinerary? No problem. All of your journey’s details are handled with professionalism and efficiency. The flexibility of a chauffeur service ensures that your unique travel needs are always met.

    Cost-effective – Contrary to popular belief, chauffeur services are not as expensive as they seem. Considering the level of service, comfort, and convenience they offer, they provide excellent value for money.

    Driven Worldwide’s chauffeur services

    If you’re looking for a chauffeur service in a class of its own, look no further than Driven Worldwide. We combine global coverage with industry-leading technology and impeccable service standards. Let’s look at the key reasons why so many people worldwide choose our chauffeur services.

    Global coverage – We operate in more than 1,500 locations globally. Our dedicated global operations team is available 24 hours a day, 365 days a year, ensuring we’re always there when you need us. Every booking comes with a personal account manager, offering a single point of contact for your convenience.

    Executive-level vehicles – We take pride in our fleet of comfortable, executive-level vehicles that are always impeccably maintained. We don’t use vehicles older than three years, ensuring your journey is always smooth and luxurious.

    Professional and experienced drivers – We value professionalism and excellence, and our drivers reflect our ethos. Always well-presented, courteous, and highly experienced, our chauffeurs also possess extensive local knowledge, including parking, traffic conditions, and local services and attractions. Our chauffeurs are always willing to go the extra mile to ensure your journey goes smoothly.

    Advanced communication technology – We use advanced technology to make it simple and convenient for our clients to communicate with our team. These include an online portal, booking app, tracking app, and our ChaffeurCall system. Our industry-leading ChaffeurCall system is designed to ensure a seamless and enhanced communication experience. With ChauffeurCall, you will never be redirected to voicemail. Instead, if your chauffeur cannot answer your call, you will be transferred to your local Driven Worldwide office, where a member of our team will assist you with information or handle your query. We also give our clients their chauffeur details at least 48 hours before the journey.

    The global specialist roadshow provider – We are proud to be global specialists in roadshow services, setting exceptional standards in a unique niche. We cater to various types of global roadshows, including deal, non-deal, analyst, fixed income, investor, and field trip roadshows. Our network spans 1,200 locations across the globe, ensuring we can meet your needs wherever you might be. We collaborate with a trusted network of global affiliates to double-check and ensure the highest quality for every aspect of your booking. We successfully deliver over 12,000 roadshows each year and manage over 30,000 reservations.

    Want to learn more about our chauffeur services or request a free quote on a journey? Book a car or request a quote on our website today.

    -Brief Business Travel Insights

    18 Aug 2023

    Reasons to consider a personal chauffeur

    When punctuality is non-negotiable and making a good impression matters, hiring a personal chauffeur can help your journey run smoothly.

    Personal chauffeurs offer an unparalleled level of service, going the extra mile to ensure that you arrive on time and in style every time.

    In this article, we’ll explain what exactly a personal chauffeur is and the reasons to consider hiring one for your next journey.

    What is a personal chauffeur?

    So, what is a personal chauffeur? A personal chauffeur is a professional driver who can be hired to provide luxury transport services.

    Chauffeurs transport their passengers in private luxury vehicles. However, the biggest difference between personal chauffeurs and other transport options like taxis is the additional services that chauffeurs provide. A chauffeur will go above and beyond to ensure your journey is comfortable, hassle-free, and luxurious.

    What makes a personal chauffeur stand out?

    Personal chauffeurs offer premium travel experiences. It’s not all about getting from one location to another; the journey is just as important. Chauffeur services stand out because they offer personalised, convenient, and luxurious travel. Let’s find out more about the benefits of hiring a personal chauffeur.

    Image is everything

    Travelling with a personal chauffeur can help you to make a statement. Chauffeur-driven travel has an image of luxury and style and helps passengers make a good impression wherever they go. Personal chauffeurs always pride themselves in looking the part and dress in professional, elegant clothing to reflect the premium nature of their service.

    Customer service

    A chauffeur transcends the role of a professional driver by offering unmatched customer service. They bring discretion, professionalism, and courtesy to every interaction. Whether opening the vehicle door for you, managing your luggage, or offering local recommendations, a chauffeur adds value far beyond transporting you from one place to another.

    Above and beyond

    Chauffeurs provide highly personalised travel experiences. Beyond their core responsibilities, chauffeurs will also go above and beyond if required to manage your travel logistics and ensure everything runs smoothly. From planning intricate routes to managing multi-stop itineraries or even running errands for you, a chauffeur can provide invaluable peace of mind that a professional is handling the details of your travel.

    Handle specialised travel requirements

    Personal chauffeurs offer various versatile, specialist services, including organising travel for business roadshows, planning a sightseeing tour, and even high-security transport. No matter your travel needs, a chauffeur can handle the most complex travel requirements with finesse.

    Luxury vehicles

    When it comes to the vehicles themselves, chauffeur-driven cars are usually the epitome of modern luxury. Rarely older than three years, chauffeur-driven cars are reliable and equipped with state-of-the-art technology. This ensures that your journey is not only safe and efficient but also offers an unparalleled level of comfort.

    How to hire a personal chauffeur

    Before you begin searching for a personal chauffeur service, you should ask yourself some questions to pinpoint your exact needs.

    Are you seeking a chauffeur for corporate or personal reasons? Is this a one-off, or will you require the services regularly? Do you require heightened security measures? Who will be travelling? What kind of car do you require? Where will you be travelling from and to?

    Once you’ve figured out what you’re looking for and how much you can budget for the journey, you can begin searching for a chauffeur service that ticks all the boxes.

    When vetting potential services, it’s prudent to opt for a reputable, well-established company or one highly recommended by a trusted acquaintance. This ensures not only the quality of the service but also peace of mind for you as the client.

    Here at Driven Worldwide, our personal chauffeur services are trusted by some of the largest companies in the world. We offer a wide array of professional, specialist personal chauffeur services in over 1500 locations worldwide. Ready to book a car or get a quote for reliable chauffeur travel? Contact our team, and we’ll tailor a personal chauffeur service to meet your needs.

    -Brief Business Travel Insights

    30 Jun 2023

    Chauffeur vs. Driver: What are the differences?

    Whilst a chauffeur is indeed a type of driver, a driver is not necessarily a chauffeur. Confused?

    This article explains the main differences between driver and chauffeur services, helping you to make an informed decision about which is right for your needs.

    What are the main differences between a driver and a chauffeur?

    A professional driver is simply someone who is paid to operate a vehicle. For example, this could be someone driving a taxi or an Uber. However, a chauffeur is a very particular type of driver. Chauffeurs provide luxury transportation, and their services usually go above and beyond those drivers offer.

    The main differences between a driver vs chauffeur are as follows:

    Experience – Most chauffeur companies only employ chauffeurs with significant driving experience and a clean driving record. Many companies require chauffeurs to complete professional training, particularly if they provide specialist services like high-security travel.

    Vehicles – A chauffeur service is all about style and luxury. Chauffeurs drive new, state-of-the-art vehicles that are cleaned and maintained to an immaculate standard. When you travel in a chauffeur-driven car, you can guarantee you will arrive at your destination in comfort and style.

    Price – Because chauffeur services go above and beyond what you would expect when being transported by a taxi or Uber driver, they are generally more expensive.

    Service – A chauffeur-driven service prioritises customer service above all else. The service goes beyond simply transferring passengers from point A to point B. A chauffeur will help you with your bags, run errands, and manage complex itineraries if required.

    Appearance – Chauffeurs are always dressed very smartly in professional business attire. Chauffeurs communicate with clients in a professional, polite, respectful, courteous, and non-intrusive way.

    In comparison, a driver’s job is simply to transport passengers from point A to point B, and the level of service you receive can be inconsistent.

    How to decide whether you need a driver or a chauffeur

    When deciding whether your journey requires the services of a driver or a chauffeur, there are several factors that you should consider. These include:

    • Purpose of your journey
    • Level of service required
    • Budget
    • Complexity of journey
    • Distance being travelled
    • Personal preference

    If you’re travelling for a special occasion or business trip and style and comfort is paramount, then a chauffeur service is probably most appropriate. However, if your priority is cost-effective transportation, hiring a driver may suffice.

    Chauffeur services from Driven Worldwide

    Here at Driven Worldwide, our personal chauffeur services are trusted by some of the largest companies in the world. We offer a wide array of chauffeur services in over 1500 locations worldwide. Ready to book a car or get a quote? Contact our team for bespoke chauffeur services tailored to meet your needs.

    -Brief Business Travel Insights

    12 Jun 2023

    Chauffeur duties while waiting

    Chauffeurs provide personal, luxury transportation services. They pride themselves in offering a very high level of service, and this includes always being punctual. If your chauffeur drops you off at an appointment, meeting, or restaurant, they usually stay nearby to ensure they’re ready to pick you up promptly when you finish, no matter how long this may take. As a result, chauffeurs tend to do a lot of waiting around in the car. If you’ve used a chauffeur service before, you may have wondered, “What do chauffeurs do while waiting?”

    Whilst chauffeurs do occasionally have time to read the newspaper or browse the internet at their leisure, they primarily use this time to complete important tasks. These responsibilities help them maintain a high standard of service; let’s explore what they are.

    ** Route planning ** – Time spent waiting for passengers is useful for planning the routes for upcoming journeys. Chauffeurs use their local knowledge and current traffic reports to plan the most time-efficient routes. If delays are expected, they may use this time to adjust the route to ensure a smooth journey.

    ** Client service and communication ** – Chauffeurs may use waiting time to catch up on emails and phone calls from clients or the company they work for. They will usually have a conversation with the client to discuss journey details, like pickup location and time, and to find out any special requirements. Because chauffeurs provide a premium transportation service, they work hard to go above and beyond, tailoring each journey to the client’s precise needs and preferences.

    ** Vehicle maintenance ** – A chauffeur-driven car is a premium mode of transport. Passengers expect a relaxing, first-class experience when being driven by a chauffeur. This means chauffeur vehicles must always be maintained to a high standard. Customers will expect the car to be spotless both inside and out. Between journeys, the chauffeur will check the cleanliness of the vehicle, removing any rubbish and cleaning the interior if required.

    ** Client errands ** – Chauffeurs provide completely bespoke services that occasionally go beyond driving. Sometimes, a client may request that the chauffeur run an errand for them. This could be anything from picking up a loaf of bread to posting a letter or delivering important documents. If there is time, chauffeurs may use the time between drop-offs and pickups to run any errands required.

    ** Personal tasks ** – If there’s any time left after the chauffeur has completed all necessary maintenance, admin, and communication jobs, they may use the remaining time to complete any personal tasks. This could include booking appointments, responding to emails, or returning phone calls.

    Most importantly, chauffeurs must ensure they are always on-call and alert when waiting, ready to respond to their client’s needs at a moment’s notice.