Technology enabled

    Intelligent managed services

    Technology enabled

    Intelligent managed services


    Professional Automated Logistics Management
    Global operations run off PalmTree™, our proprietary cloud based platform.  Intelligent Itinerary Management uses AI to de-risk critical travel planning whilst the centralised command-and-control hub lets global teams track projects anywhere in the world.

    One global system, two core functions, five hubs…


    PalmTree infographic mobile version


    Project Management

    Intelligent Itinerary Management

    The system automatically scans and extracts essential details from inbound enquiries. It integrates with Flight Checker and Google Maps and uses AI to flag risks, refine timings and suggest amendments.

    Command and Control

    Visibility of all projects within a single system allows 24/7 monitoring and issue management. Vehicle tracking notifies passengers when the chauffeur is arriving and ensures accurate invoicing.

    See PalmTree™ Chauffeur App >>
    See PalmTree™ Lines >>
    See PalmTree™ onsite >>

    Relationship Management

    Client Relationships

    The PalmTree™ Client Relationship Hub can be customised with permissions, billing, communications, and escalation points to satisfy specific client preferences.

    See PalmTree™ client portal >>


    Supplier Relationships

    The Supplier Relationship Hub contains our database of fully vetted chauffeurs in 1,500 locations across 106 countries. Automated checks and balances provide the foundations for consistency, comfort, and control.


    PalmTree™ utilises AI and exception reporting for prompt, accurate processing of complex invoices within 48 hours of service.

    Find out more

    To find out more about PalmTree™ and how it could be used in your business, get in touch

    PalmTree™ Chauffeur App

    The PalmTree™ Chauffeur App incorporates multiple features for real-time communication, contingency planning, and expense management.

    Client benefits

    • Integrates with Flight Checker and Google Maps for real time updates
    • Traffic incidents and potential disruptors are flagged to the Chauffeur in the app
    • Alerts chauffeur and prevents unnecessary wait time or additional charges

    PalmTree™ OnSite Event App

    The onsite event app is a mobile version of the system which allows dispatch teams at events to meet and greet VIPs and coordinate dispatch of multiple services, shuttles, and transfers.

    Client benefits

    • Full visibility of whereabouts of all vehicles
    • Accurate ETA updates prevent delegates waiting for chauffeurs
    • Project data is updated in real time and is visible in the Client Portal
    See PalmTree™ client portal >>

    PalmTree™ Lines

    PalmTree™ Lines assigns a local telephone number specifically for a job. During service, calls to the number go directly to the chauffeur. Prior to service or if the chauffeur cannot answer, calls are directed to the control team.

    Client benefits

    • No need to wait for a specific chauffeur number from the supplier
    • If there are last-minute changes to the chauffeur, the number remains valid
    • Calls routed to the control team leverage project visibility and car tracking capabilities

    PalmTree™ Client Portal

    The client Portal gives travel managers full visibility of their account and control over who can access or view projects. 

    Client benefits

    • Dashboard gives access to key performance indicators and invoices
    • Permission based access allows clients to provide compliant contingency
    • Meeting hub stores client feedback and notes from service reviews
    • Facilitates consistency and continuous service improvement

    Three reasons the investment community trusts us

    Driven Worldwide’s reputation is built on comfort, consistency and control.  To find out how we achieve this take a look at
    Our experience >>
    Our quality assurance >>
    Our technology >>

    Operational excellence

    Quality assurance isn’t a separate department, it runs through everything Driven Worldwide does. Strict adherence to documented processes and codes of conduct ensure comfort, consistency and control from supplier and client relationship management to project planning and service delivery.

    Supplier Quality Assurance

    Chauffeurs are managed in PalmTree™, Driven Worldwide's professional automated logistics management platform.

    The system maintains up to date details of fully vetted and approved chauffeurs offering different services around the world. We can respond to unusual requests or fulfil rapid turnaround requests for 1,500 locations in 106 countries confident in the quality of suppliers.

    • PalmTree™ automation

      Automated workflows are implemented for frequently used suppliers, freeing the project team to support new chauffeurs or unusual requests.

    • Legal compliance

      Suppliers provide insurance and licensing certificates for vehicles and chauffeurs in line with local law. PalmTree™ triggers alerts when documents need review.

    • Strict code of conduct

      In addition to legal requirements, suppliers must adhere to the Driven Worldwide Supplier Charter, and commit to its code of conduct, ethics, and protocols.

    • Rapid response 

      When multiple vehicles are needed PalmTree™ can trigger a request to all fully vetted suppliers who meet the requirement in the location.

    Work with us as an affiliate chauffeur>>

    We’ve been working with Driven Worldwide since 2011. They’re easily the most professional management team we have worked with.

    Elizabeth, Executive Assistant to Managing Partner, London

    In-Service Quality Assurance

    Comfort, consistency, and control are the cornerstones of Driven Worldwide. PalmTree™ helps achieve this by offering comprehensive visibility of all projects within a single cloud based system.
    • Intelligent Itinerary Management

      PalmTree™ automatically reads inbound enquiries, and uses AI to flag risks, suggest itinerary amends and give clients confirmation of booking within two hours.

    • Pre-Service Checks

      Automated pre-service checks with the chauffeur are triggered at 24 hours and again 60 minutes prior to service. Discrepancies are flagged to the project team.

    • Strict code of conduct

      In addition to legal requirements, suppliers adhere to the Driven Worldwide Supplier Charter, and commit to its code of conduct, ethics, and protocols.

    • Full visibility

      PalmTree™ is accessible to control teams in Asia, Europe, and the Americas, enabling round-the-clock monitoring and issue management of all services.

    • The PalmTree™ Chauffeur App

      Links with Google Maps and Flight Checker give real-time updates to the chauffeur preventing wait time and triggering contingency where necessary.

    Try the service

    Driven Worldwide itinerary planning is second to none.  I have full confidence in their pre-service advice, checks and recommendations.

    Emily, Roadshow Manager, Investment Bank

    Client Quality Assurance

    PalmTree™ provides a customised experience, tailoring permissions, communications, billing, and escalation points to align with clients' needs.
    • Full Control

      The Client Portal uses permission-based access meaning clients working in highly regulated businesses or on sensitive roadshows can control who can view projects.

    • Continuous Service Improvement

      The client dashboard and reporting suite shows key performance indicators (KPIs), costs and performance against SLAs.  It helps refine and streamline processes.

    • Client Review

      The PalmTree meeting hub captures client feedback and service reviews.

    Try the service

    Driven Worldwide really understands our business. I can’t afford for anything to go wrong, and they make me feel in control.

    Susan, Head of Corporate Access, Global Investment Bank Canada

    Three reasons the investment community trusts us

    Driven Worldwide’s reputation is built on comfort, consistency and control.  To find out how we achieve this take a look at
    Our experience >>
    Our quality assurance >>
    Our technology>>

    People and experience

    We've got your back

    People and experience

    We've got your back

    The Driven Commitment

    There is a reason the world’s leading banks, private equity firms and blue-chip corporates trust us to drive their VIPs.

    We understand the pressure that travel managers are under and we will do everything in our power to ensure a seamless experience for our clients and our passengers.  We know our business, we know your business and most importantly, we’ve got your back.

    Meet the rest of the team

    Driven experience

    Banking knowledge

    Our business originated in managed financial roadshows nearly 25 years ago.  We have built up deep understanding of the challenges, regulatory requirements and critical outcomes riding on successful deal roadshows.

    We know your business


    Roadshow experience 

    Managing complex ground transport projects for demanding clients means there isn’t much the team hasn’t seen over the years.  Their knowledge and experience means they can spot potential issues before they arise.

    We know our business

    Passionate commitment

    We see ourselves as an extension of your team and you as part of ours. We build up long-term, loyal relationships with our clients and bend over backwards to protect them from stress and give excellent service.

    We’ve got your back


    Don’t just take our word for it…

    This is what clients have said about the Driven team

    Derya was very helpful and gave me good advice for our German trip. We are very grateful, as ever, for all her help and hard work.

    Corporate roadshow, Hamburg

    The quality of the companies you selected to drive us in each city was beyond compare. We could not have been happier as the three gentleman took fantastic care of us…

    Investment bank, Zurich

    The planning phase was very reassuring and Ray, our driver, was more than excellent. Not sure if we can pass that on but he was really good.

    Energy corporate, High Security Project

    Thank you to Katie and team for handling our 13 investor trips. This is not an easy one to coordinate and their attention to detail and service made sure events ran smoothly.

    Investment bank, Hong Kong

    Driven Worldwide Heroes

    If you still need convincing that this is the team that goes the extra mile, have a look at this gallery of heroes. In each of these cases the team member went above and beyond to ensure a great outcome for the client.

    I was impressed by Mike Browne’s service. He is a great driver and has a very good manner, please add him as our preferred driver and allocate him to my Japanese Roadshows where possible.

    Happy roadshow client, 2020

    Three reasons the investment community trusts us

    Driven Worldwide’s reputation is built on comfort, consistency and control.  To find out how we achieve this take a look at
    Our experience >>
    Our quality Assurance >>
    Our technology >>

    Get in touch